Bulk Importer for Zendesk, published by Cody Labs. Effective 26 July 2026.
By installing or using Bulk Importer for Zendesk (the "add-on"), you agree to these Terms. If you do not agree, do not use the add-on.
The add-on validates and bulk-creates or bulk-updates Zendesk users, organizations, and tickets from Google Sheets, using Zendesk credentials you provide. It runs within Google's Apps Script platform.
A free plan allows 20 pushed rows per user per month, with full validation always available. The Pro plan ($19/month, billed in USD) unlocks unlimited pushed rows. Paid subscriptions are sold and billed through Gumroad; their terms and refund policy apply to payment. You unlock Pro features by entering the license key issued at purchase.
You are responsible for your Zendesk credentials and for using the add-on within Zendesk's API terms and rate limits. You must have the right to create and update the users, organizations, and tickets you push, and for reviewing validation results before pushing.
Do not use the add-on to violate any law, infringe others' rights, or attempt to disrupt or reverse-engineer the service beyond what applicable law permits.
The add-on is provided "as is," without warranties of any kind. We do not warrant that it will be uninterrupted, error-free, or that pushed data will be complete or accurate in every case. It depends on third-party services (Zendesk, Google, Gumroad) that we do not control.
To the maximum extent permitted by law, Cody Labs is not liable for any indirect, incidental, or consequential damages, or for data loss, arising from use of the add-on. Our total liability is limited to the amount you paid in the twelve months before the claim.
You may stop using and uninstall the add-on at any time. We may suspend or discontinue the add-on, or a plan, with reasonable notice where practicable.
We may update these Terms; material changes will be reflected by the effective date above. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of Australia, without regard to conflict-of-law rules.
Zendesk is a trademark of Zendesk, Inc. Google Sheets is a trademark of Google LLC. This add-on is independent and not affiliated with or endorsed by either.